Returns & Exchanges
At Momentous, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all original-condition items. Our goal is to ensure your wardrobe perfectly reflects your personal style and fit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing